Return & Refund Policy
At SUNNAC, customer satisfaction is important to us. However, due to the nature of our products, all items are sold as sealed food products. For hygiene and food safety reasons, we do not accept returns or offer refunds once an order has been delivered.
1. No Returns
Since our products are sealed and intended for consumption, they cannot be returned after delivery, whether opened or unopened.
2. No Refunds
We do not provide refunds for delivered orders, except where required by applicable law.
3. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order details and clear photos of the package. We will review the issue and provide an appropriate resolution if the claim is found to be valid.
4. Order Cancellation
Orders can only be cancelled before they are processed or dispatched. Once an order has been shipped, it cannot be cancelled.
5. Contact Us
If you have any questions regarding this Return & Refund Policy, please contact us:
Email: care@sunnac.in
Address: Vashi, Mumbai, Maharashtra, India